1. Introduction
Kinbachi LLC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the Singapore Personal Data Protection Act (PDPA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kinbachi.com (the “Website”) and use our services.
By using our Website, you consent to the practices described in this policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- WhatsApp number
- Budget range
- Investment preferences
- Any information submitted via contact forms or consultation requests
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referral source
This data is collected via cookies and analytics tools.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Provide property information or investment guides
- Arrange consultations
- Send marketing communications (if consented)
- Improve our website and services
- Comply with legal obligations
We will not sell your personal data to third parties.
4. Marketing Communications
If you download a guide, register for a webinar, or submit an enquiry, we may contact you via:
- Phone
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Sharing of Information
We may share your information with:
- Internal team members
- Property partners in Japan
- Legal or tax professionals (if required for your transaction)
- IT service providers (hosting, CRM, email platforms)
All third parties are required to handle your data securely.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal data from:
- Unauthorised access
- Disclosure
- Alteration
- Destruction
However, no online transmission is 100% secure.
7. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:
- Improve user experience
- Analyse traffic and performance
- Deliver relevant advertisements
You may disable cookies through your browser settings, though some features may not function properly.
We may use tools such as:
- Google Analytics
- Google Ads
- Facebook Pixel
These services may collect anonymised data about your browsing behaviour.
8. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal requirements
- Resolve disputes
You may request deletion of your data at any time.
9. Your Rights
Under applicable data protection laws, you may:
- Request access to your personal data
- Request correction of inaccurate data
- Withdraw consent
- Request deletion of your data (subject to legal obligations)
To exercise your rights, please contact us at:
📧 info@kinbachi.com
10. International Data Transfers
As we facilitate property transactions in Japan, your information may be transferred to trusted partners in Japan for transaction-related purposes.
We ensure appropriate safeguards are in place for such transfers.
11. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
Kinbachi LLC
Email: info@kinbachi.com
